Cyborgface

Out of four times in my miserable life that something has been ordered from Puma.com, there have been four returns. And all four are a pain in the ass. You can return to the retail store, if you want credit and not your money back. If you wanted to exchange something, like say a sweater that fits one size too big, you can’t. You have to send it back, rebuy the sweater in another size, wait 4-6 weeks for them to credit your card/refund you and all the while hope they even received your package because they won’t tell you shit until its been four weeks. Whats worse, when the new sweater comes, its doesn’t fit right either, so one has to wait ANOTHER 4-6 weeks to be credited back. They mail from Massachusetts, you return it to California, and the customer service is in New Jersey. Its like a shady startup business. Puma, get your shit together. Oh, and bring back the navy/white Roma Pigskins PS already.

This entry was posted on Wednesday, January 23rd, 2008 at 3:53 pm and is filed under Generic, Review. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.